Our online shop will try to dispatch your orders as soon as possible via DPD or GLS courier however delivery times may take 2-5 working days Nationwide. Please contact the dedicated courier directly in regards to your order.

DPD track & trace can take up to 15 days. We cannot resolve any issues until the DPD track & trace is complete.

  • Please note that DPD terms and conditions state that they need to be notified in 7 days from the day that parcel was collected. You know that your parcel was collected when you will receive ‘ORDER COMPLETE notification from us or DPD tracking number.

According to current Covid-19  and Brexit changes, we need to suspend some delivery destinations until further notice.

As we care about the environment, going forward, we will be emailing your invoices. You can also view them in your account settings-”my orders.”

Free Delivery

The Hair and Beauty Company offer free delivery in Ireland with any order over the value of €65 excl. VAT. A €6.10+vat (€ 7.50 inc.VAT) delivery charge is applied to orders under €65 before VAT.

FREE DELIVERY NOT APPLY TO FURNITURE & LARGE ELECTRICALS. Delivery for these items is individually calculated.

Customers can also arrange to collect their order at their local store free of charge. Simply select the ‘collect in store‘ option during the checkout process.

Orders can be collected from our Hair and Beauty stores in Galway Ballybane and Galway Eyre Square.

Delivery Time

Nationwide Regular delivery takes  in 1-2 days

Furniture and special orders delivery can take 2 to 8 weeks.

COLLECTION

Your orders with the collection in-store option will be ready within 48 hours of receiving your order in your chosen shop location.

For orders placed over a weekend/Bank Holiday period please allow extra collection time.

We will contact you by email or phone when the order is ready for collection.

International Delivers

These are the delivery rates on orders to be shipped outside Ireland.

Northern Ireland: €10

UK: €45.00 for parcels up to 20kg /additional customs cost may apply on your side/ temporarily suspended

West and Middle European Union Countries: €45.00 ( departments regions from outside Europe excluded)

East European Union Countries: €50.00

Non-European Countries as Norway, Switzerland, Iceland, Bosnia & Hercegovina, Montenegro, Ukraine, Serbia, Belarus: €70 temporarily suspended

Malta & Cyprus: €90.00 temporarily suspended

EU Spanish, Portugal, Denmark, Italy, Greece Islands: may have an additional €45.00 cost.

Overseas Departments of European Union countries – transport cost on request.

We temporarily suspended deliveries outside Europe to USA, Kanada, Turkey, Australia, Russia, Georgia, Armenia: regular shipping €127.00 for up to 20kg, additional cost may apply.

Shipping calculated by weight

TERMS: Delivery applies to orders up to 20KG in weight so therefore generally excludes salon furniture. Delivery rates on salon furniture are subject to weight. Additional costs may apply for parcels over 20kg.

Other Countries Orders

We welcome orders from anywhere in the world. Carriage charges will vary depending on destination and weight of the parcel, and as such, the final order value will be calculated offline by our Sales Team.  Full payment will be required before dispatch, our dedicated team will contact you to sort it.

For more information on placing an order for a specific country, please contact us on +353 91763011. Deliveries may be affected due to political conflicts, such as war, civil unrest, martial law etc.

Customs

When ordering goods from The Hair and Beauty Company for delivery outside the European Union and Schengen Zone you may be subject to import duties and taxes which are levied once the goods reach the specified destination. Any additional charges for Customs clearance must be paid by you. If you are ordering goods from outside the European Union and Schengen Zone, it is your responsibility to comply with all the laws and regulations in the country in which you are receiving the goods.  We have no control over these charges and cannot predict what they may be.